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Whether you’re just starting out as a mobile or a multi practice group, every install of PetBooqz under our veterinary licensing comes with all our standard features.

Need something simpler for ancillary services such as grooming, boarding or doggy day care? Scroll down for special pricing with a little simpler feature set, suited to your specific needs.

Veterinary Practices

We’ve always been aware of only charging for what you use. No annual licence fees, no expiries. PetBooqz now offers an even lower Total Cost of Ownership. No 3rd party licences and the option of hosting on your own hardware or offsite “in the cloud”.

With PetBooqz your data is always yours. Our initial set up fee is also your perpetual licence so when the time comes, you can sell your system with your Practice. On-going fees are only for support and maintenance.

  • 24/7 support
  • Version updates and upgrades included
  • No expensive add-ons for what should be standard features
  • Hospital charts with configurable treatment schedule alerts included at no extra cost
  • Advanced reminder system included at no extra cost
  • One off set up fee is also your perpetual licence
  • Mobile and start ups include two licences – one for you, one for your nurse or bookkeeper back at base.
  • Discounts apply for multi-user sites – please contact us for a quote.

Set up, licence and support fees



Initial setup and
perpetual licence*
(ex GST)

Monthly subscription,
excluding hosting*
(ex GST)

Cloud based hostin
(ex GST)






Start Up



$100 pm for first 6 months,
$350 pm thereafter





$350 pm





$450 pm





$450 pm +$10 per concurrent user over 20 users



$1500 plus $500 per
additional branch

$450 pm +$10 per concurrent user over 20 users


Corporate and

Call to discuss your specific needs. This includes customised solutions and integrations to support your business development.

Price per month

Pricing includes:

Anywhere access – Run your business securely from anywhere, on any internet-connected device (phone, tablet, computer) regardless of whether you choose in-house or cloud based install.
Advanced reminder system.
Fully integrated, customisable hospital charts.
Mobile vet support – no app or additional fees apply.
On-line appointments – our own fully integrated system with client portal.
Ongoing support and standard updates as they’re released including remote hardware support and configuration.
Integrated learning and knowledge based system with smart alerts – if we see you struggling, we’ll be in touch.
Template package including our 100 most popular, including key text substitutions to customise for your Practice and clients.

*Additional costs may apply including travel (where required) and site specific requirements. We’ll provide a full quote prior to sign up.

There are no charges for additional add-on users as you go. However, your monthly commitment will automatically increase as your number of users  exceeds limits for particular levels.
Concurrent users refers to the total number of users logged in at one time. Logins may be shared without incurring additional costs.
Start up practices – we understand getting started is a big commitment. To that end we provide a low start monthly fee for the first 6 months.

One off costs:

Data conversion, decoding and import from* $1500 ex GST. Includes, subject to data availability, This includes clients, suppliers, patients, medical history, invoices, purchase and inventory orders, reminders, proformas, external file links, client balances. If we are unable to convert any data, we will let you know.

Optional extras:

Text messages sent: Max. 8c per text (high volume discounts apply)
Text messages received: Free
Email messages sent: Free
Half-day training on-site $500 ex GST plus travel, costs Full day $950 ex GST plus travel costs.
Training via remote connection $100 ex GST / hour after initial on-boarding.
Training also available in our Melbourne offices and may be available at other sites at $250 ex GST/ attendee per day.
Boarding and ecommerce portals: $65 ex GST per month (included with Large and Multi-Practice contracts).
Additional custom templates: Price on inquiry – we’ll quote based on complexity and numbers.
Additional optional extras may be added and costs advised.

Ancillary Pet Services

Good record keeping, appointments, invoicing are all intrinsic to running a good grooming business. Similarly, boarding kennels need an advanced  boarding chart but have no need for a hospital chart.

We understand these needs and have specific versions of PetBooqz with a simplified feature set for your needs. And with that reduced set of features comes a reduced cost.

No annual licence fees, no expiries
No 3rd party licences
Option to host on your own hardware or offsite “in the cloud”
Users Initial setup from
(ex GST)
Monthly subscription, excluding hosting
(ex GST)
Cloud based hosting from*
(ex GST)
hardware support from*
(ex GST)
1-2 $500 $40 $49 $45
3-9 $900 $150 $98 $150

Price per month

One off Costs

Data conversion

Single conversion, decoding and import from* $1500 ex GST. A fully managed editing/upgrade option is available on quotation

Half-day training on-site $500 ex GST plus travel, costs Full day $950 ex GST plus travel costs

Training via remote connection $100 ex GST / hour.

Training also available in our Melbourne offices and may be available at other sites at $250 ex GST/ attendee per day.

*Additional costs may apply including travel (where required) and site specific requirements. We’ll provide a full quote prior to sign up.

Additional charges

To keep your Total Cost of Ownership as low as possible, charges associated with usage such as messaging are additional. Charged in arrears by the month and only for what you use.

Messaging – Standard rate: 8 c per message. **Large volume users contact us for even lower prices**


Whether it be in your local environment or our Cloud based services, Cider House ICT offers a full install service. And we understand hardware so if you do choose to install on your own hardware, we’ll also be able to assist.

Set up includes an initial 5 hours training, configuration, testing and confirmation that’s all working. We do the initial set up of your preferences in PetBooqz so you’re all set to go including your appointment and boarding schedules. We’ll work with you to add your fees and charges, ensuring that our advanced client engagement protocols are increasing client retention from day 1.  Initial preference entry is part of our set up fee.

Prefer to keep your old system working for a while? That’s ok too. As long as its within the allowed licence of your old system and your new data is all entered in PetBooqz, we’ll do our best to keep it running – sometimes its just reassuring to know all of your date is across.

We include a full set of templates FREE including printable hospital charts, invoices, statements, reminders, discharge notes and more at no additional cost. Administrative level users can add additional at no charge, automatically formatted via the PetBooqz style sheets, formatted as part of the installation process. Custom style sheets are also available at additional cost.

Vet Check Logo

For additional templates and the very best and latest in client communications, PetBooqz has partnered  with Vet Check as an extra cost option.

Vet Check’s educational and marketing campaign templates are available through the PetBooqz document centre and help outline the value of your services, position your practice as the go-to for pet health information and focus on the pet owner’s desired outcomes of a happier, healthier pet.


With more the 20 years industry experience we are deeply embedded in the industry and are available for additional consulting:

Making sense of your data
Identifying strengths and weaknesses
Addressing retention rates
Making sense of key KPIs
Developing additional whole of business reporting for corporate groups

Consulting services are available from $100 ex GST per hour, travel and other costs additional.