PetBooqz is all about flexibility.
That includes flexibility in integration with industry suppliers. We partner with the best and include as many options as possible, letting you choose the options that suit your business best.
That includes flexibility in integration with industry suppliers. We partner with the best and include as many options as possible, letting you choose the options that suit your business best.
Outside of Australasia? Don’t see your preferred suppliers? Let us know and we’ll follow up and see what we can do to work with them.
Accounting | Client Engagement | Diagnostics & Pathology | Drug Register | Hospital Chart | Insurance | Inventory Management | Laboratory Management Systems | Messaging | Microchips | Online Appointments | PACS | Payment Solutions | Product Suppliers | Rostering | Security | Speech AI | Telephones & Communication | Veterinary Standards | Wellness and Loyalty Programs
PetBooqz does not lock in your accounting software provider. All invoicing, accounts receivable, statements, GST reports are standard and require no additional software. Options are included for export of payments received to CSV and Excel or use our automated integration modules to export direct to the following software providers. Reduce your Total Cost of Ownership by choosing an option that works for you.
Making client communication easier. Providing veterinary practices with an easy-to-use client education platform to save time, improve compliance and outcomes, build stronger client relationships and drive growth.
VetCheck is helping over 1100 practices to grow their practices through better-informed clients. PetBooqz unique document dashboard and browser allows staff to allocate Vet Checks media rich documents to auto generate on item sale, place in social media feeds, add to reminders or use for marketing campaigns.
Training and other assets are also available.
Made for vets, by vets, iRecall®, is now one of the world’s leading client communication platforms, helping to extend vets’ personal advice and care beyond the practice door to their millions of clients and animals.
It provides automated, targeted and uniquely personalised content through a range of reminders, educational campaigns and surveys throughout the customer journey. Now part of the Zoetis group, iRecall continues on its mission to enhance the bond between vets and their clients (and their animals) by transforming client service and improving animal health.
Now part of Zoetis, supplies point-of-care blood analysers to the medical market and the veterinary market. Abaxis provides leading edge technology, tools and services that support best medical practices, enabling physicians and veterinarians to respond to the health needs of their clients at the point-of-care while operating economical and profitable practices. Two way integration supported.
30 years of diagnostic innovation for healthier pets and happier pet owners. Two-way integration with IDEXX Vet Lab Station and VetConnect Plus for in-house pathology. Seamless transfer of test requests to machine, automatic billing and results returned to the clinical records. Test request for offsite pathology with import and link to clinical records.
Zoetis Vetscan supplies point-of-care blood analysers to the veterinary market.
Zoetis Vetscan provides leading edge technology, tools and services that support best medical practices, enabling physicians and veterinarians to respond to the health needs of their clients at the point-of-care while operating economical and profitable practices. Two way integration supported.
Aurora are committed to providing the highest quality diagnostic pathology services. Their on-site clinical pathology services incorporate:
• Haematology • Clinical Chemistry
• Coagulation • Urinalysis
• Cytology •Immunology
Aurora partner with experts in their respective fields for histopathology and microbiology. They also offer a comprehensive list of referral tests.
PetBooqz has its own smart Hospital Chart system with treatment work flow, anaesthetic sheet, automated billing and unlimited departments. All included in the standard subscription, no additional charges apply. No add-on required
PetSure is the name behind 90% of Australia’s pet insurance brands. They understand that more insured pets means more opportunities for vets to provide the best possible care and help more pet owners love their life with pets.
PetBooqz seamless integration allows claims to be sent electronically, directly to PetSure’s “VetHub” and includes claim status updates in the clinical records – no printed paperwork required.
Gap Only processing from PetSure. On the spot processing, no paperwork, clients pay only the gap, receive the remainder overnight.
PetBooqz includes seamless integration including visual checks of the approval process and automatic reconciliation of the client account. Included and ready to go with PetBooqz.
CUBEX solutions eliminates labor-intensive processes like inventory tracking and re-ordering, leaving you more time for patient care. Inventory is automatically tracked and re-ordered when stock is low.
Added security and automated logging ensures controlled substances are secure, accounted for, and administered with the correct dosage, every time.
In order to send SMS, an SMS Gateway service is required. PetBooqz offers an option for including this in your on-going subscription based only on messages sent. Our included message costs are highly competitive and up to 50% cheaper than other PMS options.
From 8c per message charged by monthly use in arrears.
You can also nominate your own preferred service. Protocols are included for the following.
The V8BT is a dual BT2/4 ISO scanner, ideal for equine and livestock handling as well as scanning of microchips in small animal medicine.
The V8BT will read FDX-A. FDX-B, HDX and Em4102 chips. The reader will also write to data chips for adding client details to the chips (not supported by integration).
The scanner can be connected via USB to allow direct scanning of a patient’s microchip to both search by and enter the number. No more recalling or mistyping numbers. Find a patient directly within Petbooqz via the patient global search or enter a new microchip number through the patient invoice or history.
For applications remote from a terminal or tablet, the number can be stored and transferred once the scanner is plugged into a terminal.
Note: While Bluetooth is also supported through the manufacturer’s apps, only USB and memory storage are supported through the Petbooqz integration.
Comes with USB cable and 12 months manufacturer’s warranty, direct from the distributors.
A convenient, easy to use, online booking system. Includes modules for appointments, boarding, “Click and Collect” online store, and reminders with secure two factor authentication for client logins.
Smart shuffling for boarding resources, control availability, length of service and products offered. Bookings show directly in the PetBooqz calendar and boarding chart. Subscription per module applies.
PetBooqz offers a full hardware solution for on-site, offsite access and archiving including free DICOM viewers. Search for any patient images, access on any work station in the Practice or on the road (internet connection required). Remotely access high quality images with full image manipulation.
Note: Diagnostic use of digital imagery requires a high definition monitor of at least 24”. Diagnostic use of images via remote desktop or in a web browser is not recommended.
Manage and View Your Images
Easily and efficiently manage every step of your digital imaging process with Asteris Keystone PACS, the foundation of our digital imaging solution.
Asteris Keystone PACS goes beyond merely storing images to enable you to:
And a whole lot more including unmatched retention of images over time. (additional subscription applies)
Westpac integrates with Petbooqz for flexible in-store and on-the-go payments. EFTPOS Now with Presto offers instant access to your daily sales takings* into a Westpac business transaction account, a dashboard for insights and reporting, and 24/7 local service support.
PetBooqz integration with suppliers includes e-ordering, price checking and selective updating, receipting, stock updates and checking of deliveries, back orders and product substitution.
An easier way to manage your staff.
Anywhere, anytime.
Schedule the right staff, at the right times, across different roles or locations. Easily fill shifts based on employee availability, training, and cost.
Send rosters straight to your team via desktop or mobile. And if you change the roster, make sure staff see the update by requesting a confirmation.
Send your roster straight to Petbooqz for staff availability and online bookings.
Once click transfers your fortnightly roster – no double entry.
Cider House takes the security of your data seriously. That’s one of the reasons we provide the option of hosting on-site. For remote access, we ensure that your systems stay protected with world class solutions to authentication, end point protection and remediation.
We all need the internet, even when data is hosted locally. Yet one malicious cyber attack can bring your whole business down. Cider House has partnered with Malwarebytes to offer best in class end point protection and remediation for all of your work stations. Malwarebytes protects you against malware, ransomware, malicious websites, and other advanced online threats that have made traditional antivirus obsolete.
Malwarebytes is rated as one of the best antiviruses for fighting all malware and maintaining proper virus protection and is updated hourly. It had near-perfect detection rates, catching almost all of the malware and ransomware samples in independent testing. Malwarebytes is available at very special low pricing bundled with your Petbooqz subscription.
Standard with PetBooqz is support for Google Cloud Speech-to-Text to reduce or eliminate the need for typing. Chrome browser and active internet connection required, no subscription or other additional costs apply. Specific word lists can be created to enable veterinary or pet industry specific terms.
Heidi adapts to your unique note-taking style, capturing consultations in real time with AI-driven ambient listening. It automatically formats notes, reports, and patient summaries, then syncs them seamlessly into Petbooqz’s patient history for effortless documentation.
Simply move through Petbooqz as you normally would – Heidi takes care of the rest.
Plexus Communications supply an extensive range of VoIP phone systems. VoIP (Voice over Internet Protocol) solutions deliver your communication needs via the internet rather than traditional copper lines.
VoIP takes advantage of digital data, enabling reliable phone connections and futureproofing technology with easy app downloads to keep you always up to date.
VeNOM codes have been developed by first opinion and referral hospitals as a standardised list of species, presenting complaints, diagnostic tests and other administrative tasks.
Petbooqz uses these codes to facilitate clinical auditing, research, administration, 3rd party integration, tagging genetic predispositions and electronic insurance claims.
In today’s technology driven world, there is a constant need to communicate across a range of services. With VetXML, electronic dialogues between practice and supplier have been standardised for easier communication now and in the future.
The VetXML Consortium is leading the way in the veterinary world in its standardisation of digital information transfer amongst the profession. PetBooqz is a signatory and has adopted vetxml standards throughout to ensure fast, consistent integration with our partners and third party providers.
Vet designed wellness plans, and pet cover by pet lovers. We make prevention easy with wellness subscriptions designed by vets, and clear-cut insurance cover if things do go wrong.
Knose helps you turn your recommendations into subscriptions your clients can count on, month after month. You design the perfect wellness plan and we do the rest. Protect the pets in your care and protect your practice with Knose.
Petbooqz supports two way communication with Knose allowing you to sign up clients, auto update program status, auto update key medical records based on Knose product shipment dates.